(905) 689-7234
Fax: (905) 689-4285
301 Dundas Street East
Waterdown, ON
L0R 2H0

   Candid Comments: Customer Service

   Candid Comments: Technology & Care

   Candid Comments: Products & Convenience

Reviews for Waterdown Optometric Clinic

Average Rating:

  • Service

    Reviewed by     2012-11-03

    I went into Waterdown Optometric, and right away felt welcomed. I was called over to the desk and the service was amazing, they did what ever they could for me. They got me into the eye test quickly, and that is what I like.

  • Kudos for getting it right!

    Reviewed by Wayne    2013-07-12

    I am a long time customer of Waterdown Optometric Clinic and patient of Dr. Richmond and can say without a doubt that the customer service is and always has been the best. I am a picky customer with very specific needs, and the entire staff, including Tracey who most often helps me pick frames, have always gone out of the way to make me and my entire family happy.

  • Amazing Service

    Reviewed by Julia    2014-04-03

    Becky helped me put in my contacts and I was having difficulity but she helped me through it and made me feel special and important. I finally put them in and she was so happy for me. I love the great services and atomosphere. Thanks Becky!

  • An amazing opportunity

    Reviewed by Tracy    2014-12-17

    If you want perfect, top quality eye care, sincerity and top class customer service, this is the best clinic in Ontario. Without question!!

  • A considerate and professional appointment

    Reviewed by James    2015-04-23

    Having had my first eye exam while experiencing a migraine headache, this office could not have been more accommodating and helpful. Thank you.

  • Fabulous environment

    Reviewed by     2015-09-27

    A lifelong patient at the clinic, I feel like family when I walk in! All the doctors and staff and kind and friendly, and the selection of frames is wonderful.

  • Excellent experience!

    Reviewed by Richard    2018-08-28

    I had an outstanding visit to this clinic today with my two young daughters. We all had exams with Dr. Gorecki and I was very impressed. I would highly recommend you go here if you need up to date eye care and excellent customer service. And say hi to Sue!

  • Excellent service and quality products

    Reviewed by Joanne    2019-04-12

    I am a long time patient of Dr. Richmond. She is very thorough, and caring. The equipment used is state of the art. The women that help choose frames are talented and help you pick the best frames for you. I drive quite a distance to Waterdown Optometric, would not go anywhere else.

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